Privacy Policy

Effective Date: September 6, 2026

At LogoGen.co ("we," "our," or "us"), your privacy is critically important to us. This Privacy Policy explains how we collect, use, and disclose information about you when you use our website and services (the "Service"). By accessing or using the Service, you agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Service.

1. Information We Collect

We collect information that you provide directly to us as well as information automatically collected when you use the Service. This includes the following types of data:

1.1 Information You Provide

  • Account Information: When you create an account or make a purchase, we may collect personal information such as your name, email address, and payment information.

  • Logo and Design Data: We collect information related to the logos, icons, images, and other designs you generate through the Service, including your preferences, prompts, design specifications, and other information necessary to provide the requested features.

  • Communications: If you contact us by email or through another communication channel, we may collect your email address and any additional information you provide in your message.

1.2 Information We Collect Automatically

  • Usage Data: We may automatically collect information about how you interact with our website and Service, including your IP address, browser type, operating system, pages viewed, referring pages, and the dates and times of access.

  • Cookies and Tracking Technologies: We may use cookies and similar tracking technologies to collect information about your use of the Service and to provide, maintain, analyze, and personalize certain features. You can control the use of cookies through your browser settings, although disabling certain cookies may affect some features of the Service.

2. How We Use Your Information

We may use the information we collect for the following purposes:

  • To Provide the Service: To operate, maintain, and improve LogoGen.co, including providing AI-powered logo and design generation features.

  • To Manage Your Account: To create and maintain your account, authenticate users, and provide account-related services.

  • To Process Transactions: To process purchases, subscriptions, credits, or other transactions made through the Service.

  • To Communicate With You: To respond to inquiries and send service-related notifications, updates, and, where permitted by law, promotional communications.

  • To Personalize the User Experience: To understand your preferences and provide a more relevant experience.

  • To Improve Our Services: To analyze usage patterns and performance in order to improve the functionality, reliability, and features of LogoGen.co.

  • To Prevent Fraud and Abuse: To detect, investigate, and prevent fraudulent, unauthorized, abusive, or potentially harmful activity.

  • To Comply With Legal Obligations: To comply with applicable laws, regulations, legal processes, and valid governmental requests, and to protect the rights, property, and safety of LogoGen.co, our users, and others.

3. How We Share Your Information

We do not sell your personal information.

However, we may share information with third parties in the following circumstances:

  • Service Providers: We may share information with trusted third-party providers that help us operate the Service, including hosting providers, payment processors, analytics providers, email services, AI service providers, customer support providers, and other technology providers.

  • Legal Requirements: We may disclose information when required by applicable law or when we reasonably believe disclosure is necessary to respond to a valid legal request, court order, subpoena, or governmental request.

  • Business Transfers: If LogoGen.co is involved in a merger, acquisition, restructuring, financing, or sale of all or part of its assets, information associated with the Service may be transferred as part of that transaction.

  • With Your Consent: We may share information with third parties when you have provided your consent or otherwise directed us to do so.

  • Protection of Rights and Safety: We may disclose information when reasonably necessary to protect the security, rights, property, or safety of LogoGen.co, our users, or others.

4. Your Rights and Choices

Depending on your location and applicable law, you may have certain rights concerning your personal information, including:

  • Access: You may request a copy of the personal information we hold about you.

  • Correction: You may request that inaccurate or incomplete personal information be corrected.

  • Deletion: You may request deletion of your personal information, subject to applicable legal and legitimate business requirements.

  • Data Portability: Where applicable, you may request a portable copy of certain personal information in a structured, commonly used, and machine-readable format.

  • Marketing Preferences: You may opt out of promotional emails by following the unsubscribe instructions included in those communications or by contacting us.

These rights may be subject to certain exceptions and limitations under applicable law.

To exercise your privacy rights or ask questions about your personal information, please contact us at support@genlogo.co

5. Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, use, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or method of electronic storage is completely secure. Therefore, while we strive to use commercially reasonable measures to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain personal information for only as long as reasonably necessary to provide the Service, maintain your account, fulfill the purposes described in this Privacy Policy, resolve disputes, prevent fraud and abuse, enforce our agreements, and comply with applicable legal, tax, accounting, or other obligations.

When personal information is no longer required, we may delete it or anonymize it, subject to applicable legal requirements.

7. Children's Privacy

The Service is not intended for individuals under the age of 18.

We do not knowingly collect personal information from individuals under 18. If we become aware that we have collected personal information from an individual under 18 without appropriate authorization, we will take reasonable steps to delete that information.

8. International Users

LogoGen.co may be accessed by users from different countries. Depending on where you are located and where our service providers operate, your information may be transferred to, stored in, or processed in countries other than your country of residence.

These countries may have data protection laws that differ from those in your country. Where required by applicable law, we will take appropriate measures to protect personal information when it is transferred internationally.

9. Third-Party Links and Services

The Service may contain links to third-party websites, applications, or services that are not owned or controlled by LogoGen.co.

We are not responsible for the privacy practices, content, or security of third-party websites or services. We encourage you to review the privacy policies of third parties before providing them with personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable legal requirements.

When we make changes, we will update the Effective Date at the top of this Privacy Policy and publish the updated version on our website.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

LogoGen.co
Email: support@genlogo.co