Frequently Asked Questions

How do I write the perfect logo prompt?

To write the perfect logo prompt, be descriptive about your brand, style, colors, and subject. Include details like “minimalist”, “geometric”, “vintage”, or specific elements you want in the design.

How do I save my generated logos?

Generated logos are automatically saved to your “My Logos” gallery. You can access them anytime from your dashboard and download them in various formats.

What happens if I run out of credits?

You can purchase additional credit packs anytime from your dashboard. They never expire and are used after your monthly allowance. Alternatively, you can wait for your next monthly reset.

Can I edit a logo after generating it?

Yes, you can edit any generated logo using our post-processing tools like vectorization, background removal, and upscaling directly from your gallery

What AI models does logo gen use?

logo gen AI connects to multiple models including Flux, DALL-E, and others via OpenRouter for generation, and uses Recraft’s specialized models for vectorization and refinement.

What is Vectorization (SVG) and why do I need it?

Vectorization converts pixel-based images (raster) into mathematical paths (SVG). This allows your logo to scale to any size without losing quality – essential for professional printing and branding.

How do Background Removal and Upscaling work?

Background removal uses AI vision models to identify and erase backgrounds, saving as transparent PNG. Upscaling intelligently adds pixels to increase resolution without blurring.

How do I report a bug or get support?

Use the Help & Support link in your dashboard to contact our team. Include screenshots and detailed steps to reproduce the issue for faster resolution.

 
What file formats can I download?

You can download your logos in multiple formats including PNG, JPG, and SVG after vectorization. Each format serves different purposes – PNG for web, SVG for scalable printing.

How are credits deducted per action?

Generation costs vary by model (dynamic pricing). Post-processing actions have fixed credit costs – for example, vectorization always costs 1 credit, background removal 1 credit.